Questions

Questions families ask

Straight answers about cost, coverage, timing and how home care actually works.

How much does home care cost in Georgia?

It depends on the hours, the level of care and how it is paid for. We give you a written rate before care starts and we do not have hidden fees. Call and we will talk through real numbers for your situation rather than a range from a brochure.

Does Medicare pay for home care?

Traditional Medicare does not pay for ongoing non-medical home care. It covers short-term skilled home health after a qualifying event, which is a different service. Families most often pay privately, or through long-term care insurance, VA benefits, workers compensation or a settlement.

What is the difference between home care and home health?

Home health is skilled, medical, physician-ordered and time-limited — nurses and therapists. Home care is the daily, hands-on and household help that keeps someone safe at home, and it can continue as long as it is needed. Many clients have both at once and we coordinate with the home health agency.

How quickly can care start?

Often the same day or the next. We take same-day discharge referrals. Send the referral form and call us at the same time and we will start staffing while we read it.

Are your caregivers background checked?

Yes. We run criminal background checks, verify certifications against the Georgia registry, and check references before anyone enters a client home.

Can we choose or change caregivers?

Yes. Fit matters more than most people expect, and if a match is not working we will change it. Tell us early rather than putting up with it.

What is the minimum number of hours?

It varies by service and area. Call and ask — we would rather tell you honestly than have you assume we cannot help.

Do you provide 24-hour care?

Yes, either with a live-in caregiver or with rotating shifts and awake overnight staff. Which one fits depends mostly on whether the person sleeps through the night.

Do you work with hospice?

Yes. We provide aide and companion hours alongside your hospice team, never instead of it.

Can someone stay with my mom in the hospital?

Yes. We provide private hospital sitters who stay with a patient in the hospital, rehab or a nursing home, day or night. They are non-medical — they watch, comfort, help with meals and call the nurse when something changes.

What is the difference between a caregiver, a caretaker and a CNA?

People use caregiver and caretaker to mean the same thing: someone who helps with daily living at home. A CNA is a Certified Nursing Assistant, trained and listed on the Georgia registry, who can do hands-on personal care. We staff CNAs, PCAs, HHAs and companions depending on what the case needs.

How do I find a caregiver for my elderly parent?

Call us or send a referral. We visit the home, look at what is actually needed, and match a caregiver on skills, schedule and location. You approve the schedule and rate before anything starts, and you can change caregivers if the fit is not right.

My dad had a fall. What do we do now?

Falls are the most common reason families call us. We can put someone in the home for the risky parts of the day, clear hazards, support walking and bathing, and cover the nights if that is when falls happen. If he is in hospital now, we take same-day discharge referrals.

What is private duty home care?

It means you arrange and pay for care directly rather than waiting for an insurer to authorize it. It is also called private pay, and it is how most of our clients start. The advantage is speed — care can begin in days, with the hours you choose.

Do you provide 24-hour or overnight care?

Yes. Either a live-in caregiver who stays in the home, or rotating shifts with awake overnight staff. Which fits depends mostly on whether the person sleeps through the night.

Can I get help for a parent with dementia at home?

Yes. We match caregivers with dementia experience, keep the same faces on a case, and build the routine around the hardest hours — usually late afternoon onward.

Do you help after surgery or a hospital stay?

Yes. Short-term recovery care after hip and knee replacement, cardiac events, fractures and other procedures, with hours that step down as someone gets stronger.

Do you accept Georgia Medicaid waivers?

Not at present. We are not currently a CCSP, SOURCE, ICWP or NOW/COMP provider, so those hours cannot be billed through us. We do work with private pay, workers compensation, long-term care insurance, VA benefits, auto and no-fault, settlements, trusts, Area Agency on Aging programmes and hospice support. If you are unsure what someone qualifies for, refer them anyway and we will tell you what we find.

What areas do you serve?

Macon and Bibb County, Warner Robins, Perry, Milledgeville, Dublin, the wider Middle Georgia area, and metro Atlanta. If your town is not listed, call and ask.

Still have a question?

Call us and talk to a person, or send a referral to get started.